Privacy Policy

What this website collects, how we use it, and your choices.

This policy explains how StreamXLS LLC ("StreamXLS," "we," "us") handles personal information in connection with the website at streamxls.com (the "Site"). It covers the Site only. The StreamXLS software product is governed separately: it processes your market data, positions, orders, and account values locally between your own Excel and your own Interactive Brokers TWS, and sends no trading data, order flow, or usage telemetry to us.

Information we collect

Information you give us. When you use the contact / early-access form, we collect the details you submit: your name and email address (required), and — if you choose to provide them — your organization or entity and the contents of your message.

Information collected automatically. Like most websites, our infrastructure provider records standard technical logs when you visit — for example your IP address, browser and device type, the pages you request, and timestamps — to operate, secure, and troubleshoot the Site.

Anti-spam. The form is protected by Cloudflare Turnstile, which may collect technical signals from your browser to distinguish human visitors from automated abuse.

How we use information

• To respond to your inquiry and, where relevant, to set you up with early access or a trial.
• To operate, secure, maintain, and improve the Site.
• To comply with legal obligations and to protect our rights.

We do not sell or rent your personal information, and we do not use it for third-party advertising or build advertising profiles from it.

Service providers

We rely on a small number of providers that process data on our behalf:

• Cloudflare — website hosting, content delivery, security, and the Turnstile anti-spam check.
• Resend — delivery of the email generated when you submit the form.
• Google — the mailboxes that receive and answer your messages.

These providers are permitted to use your information only to provide their services to us.

Cookies

The Site does not use advertising or third-party tracking cookies and does not run third-party analytics. Our infrastructure and anti-spam providers may set strictly necessary cookies required for security and to operate the form.

Data retention

We keep the messages you send us for as long as needed to respond and to maintain a reasonable business record, then delete or archive them. Technical logs are retained for limited periods under our providers' standard practices.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to receive a copy of it, or to object to certain processing — for example under the EU/UK GDPR or the California Consumer Privacy Act (CCPA/CPRA). We do not sell or "share" personal information for cross-context behavioral advertising. To make a request, email support@streamxls.com; we will respond as required by applicable law and will not discriminate against you for exercising these rights.

International visitors

We operate from the United States. If you contact us from outside the U.S., your information will be transferred to and processed in the United States.

Children

The Site is intended for businesses and professional users and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The effective date above reflects the current version; material changes will be reflected here.

Contact

Questions about this policy or your information: support@streamxls.com, StreamXLS LLC (Delaware, USA).